Why is our warranty period longer than the 90-day factory warranty?

We are proud to point out that we were able to extend the warranty period due to the failure rate falling to less than 2% over the past year. With the introduction of belt carrier repair, all technicians have separate responsibilities, including double tuning and parameter testing prior to commissioning.

Probes under warranty

• Series F: FX 12, FX 19, FX 12/19, FX 12/19+, FXL 12, FXL 19, FXL 12/19, FXL 12/19+, 5XD 19/12.
• Eclipse: ET, ET+, EDF, EXL, EXL+.
• Mark: DT, DX.
• SubSite: 86BGH, 86BGH+, 88BG.

Start of warranty

The warranty starts from the receipt of the probe. All probes are supplied with a handover and acceptance statement – this is the warranty card. Don’t worry if your warranty card is lost. We keep a record of all probes and know the date of receipt

Warranty exclusions

We kindly remind you that there are warranty exclusions if the probe is damaged in any of the following ways:
• compression in the boring head,
• overheating,
• use of inappropriate high-voltage power supply components,
• repairing it yourself (you shouldn’t do it!)

The guarantee excludes everything that does not depend on us.
We have recommendations on how to prevent oxidation.
We also have the results of comparative tests of the operational performance of lithium batteries adapted for long-term use. In addition, we tested the durability of TWIN batteries under field conditions. Our expectations were met – the batteries are more reliable than any other unknown Chinese batteries.

Artykuł 180-day extended warranty on probes pochodzi z serwisu Sondy lokalizacyjne do systemów lokalizacji: DIGITRAK, DCI, SUBSITE, DITCH WITCH, RADIODETECTION, F2 / F5, TK RECON, TKQ, ECLIPSE, MARK, iTrack, 8500 TK, 750 TKR, 385L, FALCON, FX12, FX19, ET, EDF, ST, DT, DX, 88 BG, 86 BGH, 850 BGHD, RDDi ND2415.

How a dual frequency probe was developed for the DIGITRAK F2/F5 location system

During a pilot drill in Moscow, it was necessary to descend diagonally about 50 metres under power lines. However, the locator was losing the FX12 probe signal even in close proximity to power lines. The technician asked what to do? He was advised to first walk along the future drilling route with a locator and compare the level of interference at different frequencies. As it turned out, the interference below the power lines at 12 kHz exceeded 500 units, while at 19 kHz the interference was at 180 units. The F2 locator was losing signal from the FX12 probe when drilling under power lines. So the customer bought the FX19 and drilling under power lines was no longer a problem for him.

What if we already have a universal dual-frequency probe for the F2 locator, the same as the F5D 19/12 for the F5 locator? Simply compare the interference along the drilling path, select the necessary frequency and start working. But in the case described, this probe variant for the F2 locator was not provided.

Since 2009, when the F2 locator was developed, the manufacturer has regularly been asked for an additional renewed probe with a different frequency. An engineering solution was therefore developed to convert any FX probe into a dual frequency FX12/19 – a proprietary product.

Before turning on the probe, select the FX12/19 frequency

The FX12/19 frequency is selected during initial probe power-up, installation or battery replacement.

If the probe is tilted head down, it will start to operate at 12 kHz when the battery is inserted and the probe is jerked in about 3-4 seconds.

If the probe is tilted head up, it will start to operate at 19 kHz when the battery is inserted and the probe is jerked in about 3-4 seconds.

Artykuł FX12/19 dual-band probe for DIGITRAK F2 & F5 location systems pochodzi z serwisu Sondy lokalizacyjne do systemów lokalizacji: DIGITRAK, DCI, SUBSITE, DITCH WITCH, RADIODETECTION, F2 / F5, TK RECON, TKQ, ECLIPSE, MARK, iTrack, 8500 TK, 750 TKR, 385L, FALCON, FX12, FX19, ET, EDF, ST, DT, DX, 88 BG, 86 BGH, 850 BGHD, RDDi ND2415.